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Shipping & returns
Plain rules, no small print. If a shirt arrives wrong, we sort it out.
Shipping
Free US shipping. Everything is made to order after you pay, then
printed and shipped direct from our print partner in the United States.
Allow 5–10 business days in the US for printing and transit
once your order is confirmed. Tracking follows by email from
printify.com the moment it ships — please check your spam
folder if it has not arrived, as it sometimes lands there.
- We ship within the US only at this price. We are not set up to
ship internationally, so checkout will not accept an overseas address
rather than take your money and fail later.
- Orders print only after payment clears, so nothing is wasted and
nothing is delayed by waiting on a cheque.
Returns We fix these
Damaged, or printed wrong — free reprint
If your shirt arrives damaged, or the print is misaligned, blurry, or not
the design you bought, tell us within
30 days of delivery and we
send a
free replacement. You do not pay postage back and you do not
need to return anything — a shirt that arrived broken is not your
problem to ship home.
Changed your mind before it printed
If you contact us
before the order enters production, we can usually
cancel it and refund you in full. Once printing starts that option is gone,
so if you are unsure, say so quickly.
Returns We cannot reprint
Wrong size chosen — no reprint
Every shirt is printed specifically for you, to your chosen size. We cannot
reprint a shirt that is the wrong size, because the shirt itself is not
faulty — the choice was. This is standard for made-to-order clothing
everywhere, and it is the one case we cannot refund.
- So measure first. The size
chart has the real garment measurements and a 30-second method using
a shirt you already own.
- Our shirts are generously cut. If you are between sizes or prefer
room to move, size up. Going up costs a little extra space;
going down means a shirt you cannot wear.
- They are garment-washed, so they arrive already soft and
pre-shrunk — they will not shrink onto you later.
How to reach us
- Reply to your order receipt — it is already threaded to us.
- Include your design code: #XXX. It is on
the receipt, on your order page, and it finds your order instantly
— which means a much faster answer.
- For a fault, one photo of the problem is genuinely enough.
Pick your monster
Check the size chart first
Orders are printed to order by our print partner, which is why damaged and
misprinted items are reprinted free within 30 days and wrong sizes are not.
Measured to the best of our ability with a garment-washed blank; allow a
small variance between units.